At Sensor Health Sciences we consider ourselves to be a knowledgeable resource and are happy to answer any questions you may have. If you have a question that we have not provided an answer to please contact us!
FREQUENTLY ASKED QUESTIONS
Got a question?
No problem.
Ordering From
Our Veterinary Division
How do I place an order?
To place an order call our toll free number at 1 888 777-7080, or complete our online order form.
Is there volume pricing available?
Yes, please fill out a request.
What is the usual turn-around time for product?
There is inventory available at all times at a 24-48 hour delivery schedule, pending on volume and location.
What form of payment do you accept?
Cheque, EFT (electronic funds transfer), VISA, Master Card, & PAYPAL.
What is the method of shipping available and how far will you ship?
Purolator, Canada Post – CANADA Fedex, DHL – USA + INTERNATIONAL
To Discuss Test Results Veterinarians Can Call Our Microbiologist: 1-888-777-7080
About Our Products
For Veterinarians
Do you offer assistance in identifying results for ringworm and culture plates?
Yes we do! We are happy to help – if you need assistance in identifying results please send us an email with a photo of your ringworm and/or culture plate.
Does Sensor Health Sciences sterilize any of the products?
Yes, all products in collection kit are sterilized by Gamma Irradiation.
Is there latex in any of the veterinary products?
No, Sensor Health Science does not use latex in the collection kits.
Do you offer instructions and catalogues in both English and French?
All of our product veterinary instruction guides and catalogs are available in English and French versions. Browse & download the instructional veterinarian guides.
